Crisis Centers/Services
Crisis centers, such as helplines and hotlines that help callers who are in a suicidal crisis, play an important role in suicide prevention. But crisis services can also be provided in many other settings. Other programs that provide assessment, crisis stabilization, and referral to an appropriate level of ongoing care include mobile crisis teams, walk-in crisis clinics, hospital-based psychiatric emergency services, and peer-based crisis services. These services and systems can be effective and cost saving alternatives to emergency room services and hospitalizations, and can also support safe transitions in care.
Learn More
- See the Recommended Resources below selected by SPRC personnel.
- See our crisis response page to learn more about how to respond effectively to individuals in crisis.
- See All Resources Related to Crisis Centers/Services (below) for a full list of materials, programs, trainings, and other information available from SPRC. Use the filters on the left to narrow your results.
- To learn more about related settings, see our Health Care and Behavioral Health Care pages. For more on other settings and groups, see our Settings and Populations pages.
Recommended Resources
Crisis now: Transforming services is within our reach
This Action Alliance report describes what can be done to improve suicide care in emergency departments and behavioral ...
Person-Centered Care
John Draper challenges traditional ideas about what the “best care” for people at risk of suicide is and champions a transformative perspective.
Resources in behavioral health crisis services
This document provides information on crisis services and provides lists of crisis lines and mobile crisis intervention...
Practice guidelines: Core elements for responding to mental health crises
Developed by a diverse expert panel that included individuals with mental illnesses, providers, public officials, and a...
All Resources Related to Crisis Centers/Services
Displaying 97 results. Refine results using the filters on the left.
NEWS/HIGHLIGHT
New National Strategy for Suicide Prevention Reflects Today’s Challenges
2024
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NEWS/HIGHLIGHT
Native and Strong Lifeline: The Nation's First 988 Crisis Line for Indigenous People
2023
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NEWS/HIGHLIGHT
The Veterans Crisis Line Is Fielding a Record Number of Cries for Help, VA Stats Show
2023
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Resource List/Bibliography
Suicide Prevention Resource Center's Best Practices Registry
2023
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NEWS/HIGHLIGHT
988 Mental Health Line Receives Over Two Million Calls and Texts in Six Months
2023
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Webinar/Training
2010 Garrett Lee Smith State and Tribal Suicide Prevention Grantee Meeting
2023
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Webinar/Training
2007 Garrett Lee Smith State and Tribal Suicide Prevention Grantee Meeting
2023
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Webinar/Training
Suicidal Patients in the Emergency Department: Improving Care through Partnerships with Crisis Centers
2022
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Webinar/Training
When helping hurts: Self-care strategies for refugee community leaders & service
2022
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Webinar/Training
Zero Suicide Webinar: The Role of Peer Support Services in Caring for Those at Risk of Suicide
2022
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Webinar/Training
Suicide Prevention Lifeline Crisis Center Follow-Up Expansion Grant FOA No. SM-19-008 SAMHSA Pre-Application Technical Assistance Webinar
2022
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Webinar/Training
SPARS Training for New SAMHSA Suicide Prevention Lifeline Crisis Center Follow Up Expansion Grantees
2022
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NEWS/HIGHLIGHT
WASHINGTON: A First-in-the-Nation 988 Line for Native People Goes Live in WA
2022
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NEWS/HIGHLIGHT
Implementation of the 988 Number Brought More Calls and Texts to the National Suicide Prevention and Crisis Hotline This Summer—And Early Data Show Answer Rates Improved or Held Steady
2022
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NEWS/HIGHLIGHT
At a 988 Call Center, Volunteers Embrace a New Number while Providing Familiar Hope
2022
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NEWS/HIGHLIGHT
Association of the Song “1-800-273-8255” with Lifeline Calls and Suicides
2022
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NEWS/HIGHLIGHT
CALIFORNIA: Removing Cops from Behavioral Crisis Calls: “We Need to Change the Model”
2020
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NEWS/HIGHLIGHT
Fear, Isolation, Depression: The Mental Health Fallout of a Worldwide Pandemic
2020
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NEWS/HIGHLIGHT
INTERNATIONAL: Suicide Risk and Prevention during the COVID-19 Pandemic
2020
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NEWS/HIGHLIGHT
IDAHO: Suicide Prevention Hotline Now Making Follow-Up Calls to Discharged Patients
2020
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Fact Sheet/Issue Brief
Alcohol and drug misuse and suicide and the millennial generation: A devastating impact
2019
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NEWS/HIGHLIGHT
INTERNATIONAL: Google, Trevor Project Will Use AI to Combat LGBTQ Youth Suicide
2019
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Fact Sheet/Issue Brief
Pain in the nation update: While deaths from alcohol, drugs, and suicide slowed slightly in 2017, rates are still at historic highs
2019
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NEWS/HIGHLIGHT
CALIFORNIA: New Mobile Mental Health Service Dispatched to Help People Who Are at the Breaking Point
2019
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NEWS/HIGHLIGHT
“Like a Busy Emergency Room”: Calls to Suicide Crisis Centers Double Since 2014
2018
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NEWS/HIGHLIGHT
Logic's Grammys Performance Tripled Calls to National Suicide Prevention Line
2018
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NEWS/HIGHLIGHT
Functional Impairment among Telephone Crisis Support Workers: Impact on Callers
2018
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NEWS/HIGHLIGHT
Tackling the Stigma: Copline Hotline Helps Officers Struggling with Mental Health
2018
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NEWS/HIGHLIGHT
CALIFORNIA: Warm Voice on the Line: SF Counselors Lend an Ear to Callers in Their Loneliest Moments
2018
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Report
The way forward: Federal action for a system that works for all people living with SMI and SED and their families and caregivers – Full report
2017
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NEWS/HIGHLIGHT
Thanks to Logic's Song, the Phones at “1-800-273-8255” Are Ringing off the Hook
2017
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NEWS/HIGHLIGHT
ARIZONA: Arizona High Schools Add Suicide Prevention Numbers to ID Badges
2017
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NEWS/HIGHLIGHT
Pride in Mental Health: An Interview with The Trevor Project and Crisis Text Line
2017
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NEWS/HIGHLIGHT
Facebook Teams with The Trevor Project to Help Prevent LGBTQ Youth Suicides
2017
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NEWS/HIGHLIGHT
For Seniors Fighting Grief or Depression, Friendship Line is a Listening Ear
2017
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NEWS/HIGHLIGHT
New Veterans Crisis Line Expansion Nearly Doubles Suicide Prevention Staff
2017
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NEWS/HIGHLIGHT
UTAH: Thousands of Utah Kids Using Suicide Intervention App to Get Help
2017
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NEWS/HIGHLIGHT
CALIFORNIA: Golden Gate Bridge Partners with Crisis Text Line in Suicide Prevention Effort
2016
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NEWS/HIGHLIGHT
CALIFORNIA: Suicide Prevention Hotlines Should Expand Digital Services, Partner with Health Systems
2016
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NEWS/HIGHLIGHT
CANADA: Suicide Prevention with a Crisis Line Dedicated to Aboriginal Community
2016
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NEWS/HIGHLIGHT
MASSACHUSETTS: MIT students turn their brainpower toward suicide prevention
2016
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NEWS/HIGHLIGHT
HAWAII: Hawaii DOH launches hotlines for mental health, suicide crisis
2015
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NEWS/HIGHLIGHT
ILLINOIS: Why the U.S. mental health care system needs more places for people to just chill out
2015
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Manual
A journey toward health and hope: Your handbook for recovery after a suicide attempt
2015
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Manual
The Way Forward: Pathways to hope, recovery, and wellness with insights from lived experience
2014
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Report
Lifeline service and outreach strategies suggested by suicide attempt survivors
2007
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Guidelines/Recommendations
Standards for the assessment of suicide risk among callers to the National Suicide Prevention Lifeline
2007
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