Hotline evaluation and linkage project: Category II


(For resources, this is the publication date. For programs, this is the date posted.)


Kalafat J, Gould M, Munfakh J
Substance Abuse and Mental Health Services Administration (SAMHSA)

The goals of this project were to: evaluate the immediate outcomes of calls to Telephone Crisis Services (TCS) by callers who are either suicidal or were experiencing other nonsuicidal crises; evaluate the intermediate outcomes for suicidal and nonsuicidal crisis calls; and evaluate the community context of TCS.